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Venable LLP
Washington, Dist. Columbia, United States (on-site)
2 days ago

Description

Position Information:

You’re looking for a change, and so are we. At Venable, we know that every new hire brings valuable experience, new perspectives, and a chance to raise the bar on our approach to audiovisual events support and execution. That’s why we’re looking for an Audiovisual Events Specialist to provide primary firmwide event audiovisual support and consultation with our Marketing and Business Development teams.

 

The ideal candidate will be responsible for... 

  • Working with meeting Marketing and Business Development leaders to schedule webinars, virtual and hybrid conferences, and determining technical requirements.
  • Providing advance and real-time support to connected participants.
  • Troubleshooting connectivity, audio, and video service quality issues.
  • Supporting conference room equipment such as video codecs, projectors, audio equipment, and conference phones.
  • Serving as an escalation point to the Service Desk staff in troubleshooting and resolving AV-related problems.
  • Conducting AV equipment testing and assessments; analyzing needs, making recommendations, and obtaining quotes.
  • Monitoring workflow, Service Desk queues, external connection requests, and team escalations.
  • Acting as onsite contact for vendors performing complex AV-related repairs; confirming successful completion of repairs.

 

The successful candidate will demonstrate

  • A minimum of three years of hands-on experience configuring and troubleshooting Audiovisual (AV) and Videoconferencing (VTC) equipment and control systems such as
    • LCD display devices, Crestron control systems, Switching / routing / interfacing technology; Videoconferencing and audioconferencing technologies
    • Videoconference (VTC) codecs, Conference room control systems (Crestron/Extron)
    • Audio and video components, including audio DSPs and analog and digital switchers
  • Thorough knowledge of protocols and AV design, including signal flow, VLANs, H.323, H.264, SIP, WebRTC, and H.239 duo-video, video bridging and gateways, and applicable platforms, including Zoom, WebEx, Microsoft Teams, Cisco Jabber Video, and BlueJeans.
  • High proficiency in the operation, monitoring, and troubleshooting of advanced video conferencing systems and integrated audio-visual solutions.
  • Ability to troubleshoot, determine and evaluate, complex AV/VC related connection issues and performance problems, escalating to the proper level of notification, and assisting in the scheduling for repair if necessary.
  • Ability to operate digital audio consoles (A1).
  • Ability to read and follow AV system flow diagrams and support documentation.
  • Strong customer service and communication skills; the ability to interact professionally with and support all levels within the organization, including the ability to train non-technical users on technical systems and equipment.
  • The ability to work in a fast-paced environment, coordinating workflow and multiple tickets/tasks.
  • The ability to work collaboratively as part of a high functioning team.
  • Frequently walk for up to 60% of workday.
  • Ability to push equipment cart of approximately 50 pounds.
  • Must be able to provide on-site support on emergency basis and respond to emergency calls.
  • May be required to travel to other firm offices for project or coverage support needs.

 

Investing your time and talents is no small matter—we know that superior service to our clients starts with an investment in you. Our competitive compensation, comprehensive benefits, and programs that support our employees’ wellbeing, families, and futures reflect our pride in our people.  From our audiovisual team members to our senior partners, Venable prioritizes the whole person in order to cultivate the most successful of relationships. 

 

Apply Today!

Link to Apply: https://recruiting.adp.com/srccar/public/RTI.home?c=1171451&d=ExternalCareerSite&r=5000859051306&_fromPublish=true#/



Job Information

  • Job ID: 66333219
  • Workplace Type: On-Site
  • Location:
    Washington, Dist. Columbia, United States
    Baltimore, Maryland, United States
  • Company Name For Job: Venable LLP
  • Position Title: Audiovisual Events Specialist
  • Job Function: Marketing

Please refer to the company's website or job descriptions to learn more about them.

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